The AVP of Loyalty & Customer Engagement will own Amtrak's end to end customer engagement strategy, serving as the Champion of the Customer to both internal and external stakeholders. This strategic leader will play a pivotal role in driving customer satisfaction, retention, and loyalty initiatives via ownership of Amtrak's loyalty program (Amtrak Guest Rewards), customer

OF DUTIES This position is responsible for providing high level legal support to Law Department attorneys, managers, and staff in cases and administrative projects. In particular, this position supports attorneys in Amtrak's Litigation and Labor and Employment teams and assist with matters before the Equal Employment Opportunity Commission (EEOC) and the Occupational Safet

of Duties The Lead Data Analyst Forecasting is a member of the Revenue Management Products team within the Pricing and Revenue Management (PRM) department at Amtrak. This role will assist the Senior Manager Revenue Management Products in continuous forecasting of ticket revenue and ridership, measuring and communicating variance to forecasts based on various driving factor

OF DUTIES Manage the day to day operations of the Electric Traction Department to include the maintenance and construction. Daily tasks will include responsibilities in both the office and the field in all types of weather conditions to support a 24/7 operation. Territory is the Mid Atlantic South division. ESSENTIAL FUNCTIONS Direct the Electric Traction Department's reso

OF DUTIES Responsible for cleaning the interior and exterior of train equipment in accordance with FDA and Amtrak Standards and guidelines. ESSENTIAL FUNCTIONS Perform cleaning assignments for train cars in accordance with FDA and Amtrak standards and guidelines Drain and flush waste tanks Vacuum, mop, dust, sweep, wash walls and windows Uses chemical cleaners, equipment a

OF DUTIES Responsible for the management and delivery of Delivery and Commercial Strategy services for the Capital Delivery organization (CAPD). This includes architecture, engineering, construction, and consulting (e.g., project management, construction management, delivery partner) contracts. Understands, supports, and furthers business and strategy of CAPD and other int

OF DUTIES Under the direction of the Sr. Director, Delivery Strategy and Commercial Strategy, the Director Portfolio Management will be responsible for managing project development, identifying appropriate delivery methods, and advancing projects from concept to execution planning. Leveraging best practices in project development and delivery, the Director Portfolio Manage

OF DUTIES Responsible for inspection, testing and maintenance of electrical, electronic and HVAC systems on rolling stock equipment and components in accordance with FRA and Amtrak standards and guidelines. ESSENTIAL FUNCTIONS Performs inspection, testing and maintenance in accordance with 49CFR regulations and Amtrak standards and guidelines Utilizes a variety of test equ

OF DUTIES A General Foreman I/II is responsible for directing the operation of an area performing inspections, running repairs, maintenance, modifications, and/or light overhauls for cars and/or locomotives in operating divisions and/or to include the utilization of small to large production machinery and materials. This operation includes, but is not limited to, 50 to 75

OF DUTIES The Lead Project Controls Specialist is responsible for developing, using, and improving existing enterprise tools, systems, and work processes to assist the Frederick Douglass Tunnel Program Team in effective management control and reporting on cost, schedule, and progress measurement for a high complexity Capital Delivery portfolio of projects. Individuals in t

OF DUTIES A General Foreman I/II is responsible for directing the operation of an area performing inspections, running repairs, maintenance, modifications, and/or light overhauls for cars and/or locomotives in operating divisions and/or to include the utilization of small to large production machinery and materials. This operation includes, but is not limited to, 50 to 75

OF DUTIES This position is responsible for deep data driven assessment of schedule and service change options as well as measurement of actual train performance and revenue potential for all Service Line plans. It also requires creation and maintenance of tools to predict the impact of schedule and consist changes. The position requires the utilization of all internal data

OF DUTIES The Program Director will serve as the deputy Program Manager for the New Acela Program, a $2.3B program for the development and delivery of the next generation of high speed trainset fleet and infrastructure improvements necessary to safely deliver faster service. The new fleet will also expand from 20 to 28 trainsets, requiring modifications to existing mainten

OF DUTIES Sr Construction Specialist play a crucial role in assisting, overseeing and/or managing construction projects from conception to completion. You will work closely with program and project managers, production managers, division leadership, engineers, architects, contractors, subcontractors and third parties to ensure projects are executed efficiently to satisfy s

OF DUTIES Assist in the management of the day to day operations of the Track Department, including the inspection, maintenance, and construction of tracks, turnouts, and drainage improvements. Daily tasks will include responsibilities in both the office and the field in all types of weather conditions to support a 24/7 operation. Territories are the Philadelphia and Lancas